To use the Plex app on your Samsung TV, the TV must be able to support the new Plex app update that allows users to make secure connections to the Plex servers. This would apply to Samsung model TVs that are no longer supported by the manufacturer. In 2021, Plex sent out a notification to users to let them know that some Samsung model TVs would no longer be able to access the app. Allow Insecure Connections Is Not Set to Always On the TV App and Server Settings The list below will help you identify the symptoms of your issue so you can work to correct it accordingly. There are a handful of common reasons for the Plex application to not work when being used on a Samsung TV. The troubleshooting methods listed in this guide cover both of these known issues. If Plex is simply not playing videos, even without displaying the “An unexpected playback problem occurred” notification, you could still be experiencing many of the same issues that typically cause playback errors.
The causes of this error will be discussed later in this guide. This error notification indicates a problem with playback, leading to the selected media not being able to be displayed properly to the user. The “An unexpected playback problem occurred” Error These will be discussed in some detail below: 1. There are two main issues that you can experience while using the Plex application with your Samsung TV. Use The Internet To Find More Information On Your Issue Reinstall The Plex App On Your Samsung TV Set Allow Insecure Connections to Always in Your Samsung TV App and Server Settings How to Fix Plex Not Working On Samsung TV.There Is A Glitch Preventing It From Working Different Issues You Can Have With Plex Not Working.